Support
General
Do I need to know how to code to use these templates?
No. Everything is built in Framer, so you customize it visually. No code needed.
Can I use one template for more than one project?
Under the free license, yes for your own projects. For client work, check the License page, it needs to be part of a larger finished product, not resold as a template itself.
Troubleshooting
Why does it look broken on mobile after I edit it?
Usually one element is using a fixed width instead of a relative one. Check the Phone breakpoint for anything set to a fixed pixel width and switch it to a percentage, 1fr, or Fill. Edits made on Desktop cascade down to Tablet and Phone automatically unless you override that breakpoint specifically. Source: framer.com/help/articles/why-is-my-site-not-filling-the-screen-on-the-phone-breakpoint
Why can't I edit a specific section?
That section is likely part of a Component, not a regular layer. Some properties inside a Component stay locked at the instance level unless you override them from the properties panel. If you need full control, right-click and detach it from the component. Source: framer.com/academy/lessons/framer-fundamentals-components
I can't find a section, where is it?
Click the element directly on the canvas, the Layers panel will highlight exactly where it sits in the structure. If it's not visible at all, check its visibility toggle in the Layers panel, it may be hidden on purpose for the breakpoint you're viewing. Source: framer.com/academy/lessons/framer-fundamentals-interacting-with-layers
I swapped in an image and it's not cropping right, why?
Check the Sizing property on that image layer. Fill crops the image to fit the container, Fit resizes the container to match the image's own ratio. If the crop looks off, it's usually set to the wrong one of the two. Source: framer.com/academy/lessons/framer-fundamentals-sizing-to-fill-and-fit-content
Support boundaries
Do you offer support after I remix a template?
Yes, async by email. Response time is usually a day or two, not minutes.
Can we hop on a call?
Not right now. Support stays async so I can respond to everyone fairly instead of prioritizing whoever asks for a call first.
Can I pay you to customize it for me?
Not something I offer at the moment. My focus is building the templates and answering questions about how they work.
I've made a lot of changes and something broke, can you still help?
I'll try to point you in the right direction, but I can't guarantee a fix once a template's been heavily modified from the original.